Shipping Policy

Last updated: 2026/03/25

Thank you for shopping with us. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing Time

All orders require a production and handling period before shipment.

  • Processing time: approximately 30 business days

  • Orders are processed Monday to Friday (excluding holidays)

Because our products are manufactured and prepared upon order, processing time may vary depending on:

  • Order volume

  • Product type

  • Custom requirements

2. Shipping Time

After your order has been processed and shipped, estimated delivery times are:

  • Standard international shipping: 7–15 business days

Please note that delivery times may vary depending on:

  • Destination country

  • Customs clearance

  • Local logistics conditions

3. Shipping Fees

  • Base shipping fee: starting from $80

  • Final shipping cost will be calculated at checkout

Shipping fees may vary based on:

  • Destination

  • Package size and weight

  • Shipping method

4. Shipping Coverage

We ship to most countries worldwide.

However, availability may vary depending on logistics and local regulations.

Please refer to the checkout page for the final shipping availability.

5. Order Tracking

Once your order has been shipped:

  • A tracking number will be provided via email

  • You can track your shipment through the carrier’s website

6. Customs, Duties, and Taxes

International orders may be subject to:

  • Customs duties

  • Import taxes

  • Local handling fees

These charges are determined by your local customs authority and are the responsibility of the customer.

We are not responsible for delays caused by customs clearance.

7. Shipping Delays

While we aim to deliver your order within the estimated time frame, delays may occur due to:

  • Customs inspections

  • Weather conditions

  • Carrier delays

  • Peak seasons or holidays

We appreciate your understanding in such situations.

8. Incorrect Address

Please ensure that your shipping address is accurate and complete.

We are not responsible for:

  • Failed deliveries due to incorrect address

  • Additional shipping costs caused by address errors

9. Lost or Damaged Packages

If your package is lost or arrives damaged:

  • Please contact us within 7 days of delivery

  • Provide photos and relevant details

We will assist you in resolving the issue with the carrier.

10. Split Shipments

In some cases, your order may be shipped in multiple packages depending on:

  • Product availability

  • Warehouse logistics

11. Contact Us

If you have any questions about your shipment, please contact us through the contact details provided on our website.